Beach Benz

Servicing Mercedes Benz Exclusively for over 20 years

Why People In Huntington Beach Hesitate to Get their Vehicle Serviced

A recent report stated that over 80 percent of the vehicles on our Huntington Beach California roads have one or more service or repair that’s needed, but hasn’t been taken care of. Now that’s a lot of undone service. That translates into something over 160 million vehicles in the U.S. alone. Some of the neglected items are minor. Others are serious safety concerns.

There are several reasons why we hesitate to take care of recommended services; especially services that our Huntington Beach California automotive advisor recommends when we’re in for something else, like an oil change.

The first issue boils down to comfort with car care. We don’t always feel we know enough to make good decisions. Some of that can be attributed to the fact that vehicles are so reliable these days. They almost become an appliance. Of course you love your sedan, but if you don’t have to worry about it breaking down all the time, you’re not forced to think as much about preventive maintenance.

Perhaps your dad knew a lot about cars and always made sure they were taken care of. He was very comfortable dealing with his local Huntington Beach California service advisor. People who don’t know as much about cars hesitate to ask questions because they don’t want to look ignorant.

It’s human nature. But, there’s so much to know in this world, we can’t all be experts in everything. So we specialize. It’s very important to ask questions of any specialist, whether it’s your doctor, financial advisor or your automotive technician in Huntington Beach, California.

Your auto technician at Beach Benz wants your questions. We want you to understand the recommendation and why it needs to be done.

That brings us to the next issue; people say that they don’t always know if they really need the service or if they are just being sold something.

At the heart, it speaks to trust. Do you trust your Huntington Beach service center and your service advisor? Trust has to be earned and that takes time and experience. But you can shortcut the process when you realize that most of the recommendations are based on manufacturer’s maintenance schedules.

In other words, “you don’t have to trust me, you can trust your owner’s manual”.

Your Huntington Beach service center has computer databases that contain the manufacturer’s recommendations for almost all vehicles, so they don’t need to rummage through your glove box to look for your owner’s manual to know what to do.

Basically, the engineers who designed the car say “here’s when you need to have it serviced”. That’s who makes the recommendation, not the technician. He’s just reminding you.

Now you do need to trust your Huntington Beach technician’s experience and judgment from time to time. When he inspects your vehicle, he may find problems or concerns. He will explain things so that you can prioritize the concern and make a good decision about whether or not to have something done.

That brings us to the third issue; money. Often the concern is about spending the money to take care of a recommended service. Our money has many places it needs to go. And we have another list of places we want it to go. Auto maintenance isn’t usually on either of those lists.

Look, everyone who works at Beach Benz has a family budget, too. They can relate. Maybe a little look behind the scenes would be helpful.

Service centers like Beach Benz invest heavily in training, diagnostic equipment and tools so that they can make repairs and perform services as efficiently as possible. And like any other business, they have labor costs, insurance, rent, utilities, shop and office supplies, taxes and so on.

We work hard to make sure that we diagnose the problem correctly and fix it right the first time. That’s the only way we can maintain our reputation and remain in business. If we’re not satisfying our customers and providing a good value, you won’t come back and the service center won’t be around for long.

When there is a real budget concern, your Huntington Beach service center can help you prioritize the work that needs to be done and come up with a plan for taking care of it that works within your budget.

Let’s say you have a serious problem with your brakes. That’s a safety concern so a technician can’t ethically say, well, let’s put that off for a couple of months. What they can do is take care of the brakes now and address the cabin air filter or transmission service next month.

Getting New Tires In Huntington Beach?

best tire shops in Huntington Beach

There are so many tire choices in the Huntington Beach, Garden Grove, and Costa Mesa area, selecting the right one can be a bit overwhelming for Fountain Valley motorists. And even though it’s kind of fun to have new tires on your sedan, they’re a significant investment for most Fountain Valley folks so you want do it right.

Tip: talk with your friendly Beach Benz tire professional. He’ll help you sort through the choices.

Here are some of the important issues you’ll talk about: One is size – you know, all those numbers on the side of the tire. The right size is essential. All new vehicles are required to have stability control which, along with other important safety systems, is calibrated to work with specific tire sizes. Your Huntington Beach tire professional can help stay within auto manufacturers’ specifications or program a different tire size into your sedan’s computer.

And you’ll want to discuss how and where you drive in Fountain Valley to determine the type of tire you need: summer, winter,  all season tires or all-terrain. There are tires for every Huntington Beach auto owner’s needs.

Like we said, tires are a big investment, so you want to get a good value on tires. Now that doesn’t always mean the cheapest tire. A top tier tire from Beach Benz will last a long time and give Huntington Beach drivers good performance throughout its life. Tires sold in Huntington Beach bargain tire shops may not live up to that promise. Again, your friendly Beach Benz tire professional can give you options that offer the best long-term value within your immediate budget.

Last, with a 2-wheel drive vehicle, it’s important to always replace both tires on an axle. Modern sensors and computer safety systems for sedan brakes, stability and traction control need both tires to have the same amount of wear to work properly. And always put the new tires on the rear so you don’t fishtail in a turn. With all-wheel drive you should replace all four tires at the same time.

Schedule a tire inspection at Beach Benz to see how much life is left in your sedan tires and seek the help of a professional when choosing new shoes for your vehicle.

Give us a call

Beach Benz
714 842-9816
7492 Slater Ave
Huntington Beach, California 92647

Fuel Saving Tip: Alignment For Your Huntington Beach sedan

Imagine you’ve left Huntington Beach and you’re up in the arctic on a dog sled.

Your dog team is pulling straight and true. You can cover a lot of ground quickly. Now imagine what would happen if one or two of the dogs wanted to go their own way and were pulling off to the side.

That would slow you down. You would have to work harder to keep the sled going where you want it. The dogs are all working as hard as before, but you’re covering less ground for the same effort.

You’re wasting kibble.

Alignment The same is true of your sedan when the wheels are out of alignment. That wheel that’s pulling to the side is dragging down the rest of the car; so you push a little harder on the gas pedal to keep up your speed. You’re wasting gas.

So have your wheel alignment checked at least once a year. It is important to get it checked right away if you feel the car pulling to one side.

Sometimes we Huntington Beach car owners bump a curb or hit a pothole and knock our wheels out of alignment. An accident can take the wheels out of alignment as well.

Huntington Beach motorists need to make sure they’re tracking straight. You’ll get better fuel economy and your tires’ll last longer. Now, mush!

Beach Benz
7492 Slater Ave
Huntington Beach, California 92647
714 842-9816